Frequently Asked Questions

THE INTAKE/ASSESSMENT:
The biopsychosocial intake, an assessment, is generally 60-90 minutes and conducted at the beginning of therapy, assessing for biological, psychological, and social factors that can be contributing to a problem or problems occurring for a client. The assessment takes into account the biological, social, and psychological aspects of someone’s life when determining what is negatively affecting their overall daily functioning. The approach emphasizes the importance of a holistic view of the individual and an integration of biological, psychological, and sociocultural factors on human development and functioning. It's considered a holistic assessment, looking at a client on all different levels. The biopsychosocial interview is utilized because problems usually don't exist in a vacuum--they all influence each other in different ways. It's not enough just to look at a person; you have to look at his or her environment as well.

INDIVIDUAL THERAPY:
A therapeutic environment with the client and counselor focusing on treatment plan goals and objectives for 60 minutes. The primary goal of individual therapy is to increase understanding of one's thoughts and behavior patterns to help increase function and overall well-being. In therapy, an individual may learn how to handle stress, interpersonal difficulties, and troubling situations effectively and healthily.

FAMILY THERAPY:
Family therapy is a form of psychotherapy with all family members present, to improve communication between each other and their relationships. Every human being has some sort of healing to do. Improving your self-awareness and the way you view troubling situations are just two of how Family Therapy can dramatically change your life.

COUPLES THERAPY:
Couples therapy is a type of therapy in which both partners in a committed relationship are treated at the same time by the same therapist or therapists. Couples therapy attempts to improve romantic relationships and resolve interpersonal conflicts. This type of therapy is concerned with problems within and between the individuals that affect the relationship.

Yes, most insurance plans will cover therapy, depending on the deductible and co-pay of each plan.  Please e-mail Ali Mays at alicemays@helping-hearts-counseling.com or call 843-868-5565 for the most up to date list of current insurances accepted. 
 

If we do not accept your insurance, there is the option to pay out of pocket. If this option is chosen a receipt with the appropriate billing information will be given to you for you to submit to your insurance company and/or tax provider.

      First and foremost, I want to extend my heartfelt apologies to anyone who has encountered a negative experience with a counselor or faced challenges within the counseling process itself. It truly saddens me to know that some of you have gone through that. I want you to understand that your experience is valid, and I am genuinely sorry for the pain it may have caused you.        

      However, I urge you not to let those unfortunate experiences deter you from pursuing the help and support you deserve. It's important to remember the saying, Don't let one bad apple spoil the bunch, Well, this can be particularly relevant in the context of counseling. Just as not all apples are spoiled, not all counselors are the same. Each one of us is unique, and many are committed to providing the care and understanding you need.  I recognize how difficult and disheartening those past experiences must have been for you. It's easy to become trapped in a cycle of anger, guilt, and shame, to avoid seeking help because of lingering fears. 

     Counseling can be a transformative experience, it can be engaging, enlightening, and incredibly rewarding.  Are you ready to embrace the possibility of feeling better? Your journey toward healing and self-discovery is waiting for you, and I believe it can be a positive and uplifting experience!

   I want to take a moment to talk about something close to my heart: the stigma surrounding therapy. It's disheartening to see that so many people still hold onto the belief that asking for help is a sign of weakness. This misconception has been passed down through generations, leading countless individuals to suffer in silence with their mental health challenges. But let me tell you, the truth is quite the opposite. Seeking therapy is one of the BRAVEST things you can do for yourself.  When you choose to start therapy, you're not only acknowledging that you could use some support, but you're also showing immense self-awareness and a desire for personal growth. It's a powerful step toward nurturing your mental and emotional well-being. Therapy isn't just for those who are in crisis; it's become a valuable resource for anyone who wants to improve their life, be it through managing stress, enhancing relationships, or simply discovering more about themselves.

     I understand that reaching out for help can feel intimidating. It takes a lot of courage to admit that we need a little extra support. But in therapy, you'll find a safe haven where you can express your thoughts and feelings without fear of judgment, a space where you can be vulnerable, and someone will be there to listen, understand, and guide you with empathy. And here's the wonderful thing: therapy is for everyone. It's not just for those struggling with severe mental health issues; it can be incredibly beneficial for anyone looking to enhance their life. Think of therapy as a toolbox filled with helpful insights and techniques that you can apply to various aspects of your life. Just as we prioritize our physical health, we must also give attention to our mental health. It's all about self-care and self-compassion.

 1. Qualifications and Expertise: Ensure that the therapist you choose is licensed and has the appropriate qualifications in their field. Look for specialized training or experience in the areas where you need support, whether it's addiction, PTSD, trauma, ADHD or other specific concerns.  

2. Approach and Therapeutic Orientation: Different therapists may employ various therapeutic approaches or orientations. Take the time to understand their methods and determine if they align with your needs. Some well-known approaches include cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), Acceptance and Commitment Therapy (ACT), and mindfulness-based therapies, among others.  

3. Trust and Rapport: Building a strong therapeutic relationship is vital. Find a therapist with whom you feel comfortable, understood, and safe to explore your thoughts and feelings. Trust and rapport are essential for achieving a successful therapeutic outcome.

4. Specialized Experience or Personal Knowledge: Depending on your specific needs, you might value working with a therapist who has personal or professional experience in the areas you are struggling with. This can provide a deeper understanding and empathy within the therapeutic process.  

5. Availability and Logistics: Consider practical aspects such as the therapist's availability, location and session format (in-person, online, or both). Find out about their scheduling flexibility and whether it aligns with your availability and preferences.  

6. Cultural or Diversity Considerations: It can be helpful to find a therapist who is sensitive to your cultural background, personal values, or experiences. A therapist who understands or has experience working with diverse populations can foster a deeper sense of understanding and competence. 

7. Referrals and Testimonials: Seek recommendations from trusted sources, such as friends, family, or healthcare providers who have had positive experiences with therapists. Reading reviews and testimonials can provide insight into others' experiences and the therapist's effectiveness.  

Remember that therapy is a mutual process, and finding the right therapist is an individual decision. It may take time and some trial and error but investing in the search for a therapist who meets your specific needs is essential for a successful therapeutic journey.

 I would encourage you to consider the following points:

1. It's okay to ask for help: Seeking therapy doesn't mean you are weak or unfit. It takes strength and courage to recognize when you need help navigating life's challenges.

2. Therapy is a safe space:  Therapists are trained professionals who provide a confidential and non-judgmental environment. We are here to listen, understand, and support you, allowing you to explore your thoughts, emotions, and concerns without fear of judgment.

3. It can provide a fresh perspective: Therapy offers an opportunity to gain insights and perspectives you may not have considered before. Discussing your concerns with an unbiased professional can help you view situations from a different angle and discover new solutions.

4. You don't have to face it alone: Therapy provides a dedicated support partner on your journey. Your therapist can help you set goals, develop coping strategies, and work through problems. Having someone on your team can make a significant difference.

5. It can lead to personal growth: Therapy is not just about managing issues; it can also foster personal growth and self-discovery. It provides the chance to better understand yourself, develop healthy perspectives and coping mechanisms, and explore areas of personal development.

     Remember, therapy is a personal choice and ultimately rests with you. It can be beneficial to discuss your concerns, expectations, and goals with a therapist during a consultation. This can help determine if therapy is right for you and whether you are ready to begin.

     As a licensed professional counselor, my journey to this point has been anything but straightforward. I'm not just here to offer guidance; I've walked a similar path myself. Having faced and conquered my own battles with addiction and an eating disorder, I bring a perspective that goes beyond textbooks and theory. I completely understand the mix of challenges, emotions, and victories that come with these struggles, and I want you to know that you're not alone.

   In our sessions, I aim to create a warm, welcoming space where you can feel safe to share your thoughts and experiences without worrying about judgment or stigma. I know how difficult it can be to open up, especially about something so personal, but I promise you will find empathy and understanding here, and I'm here to offer you hope. I've felt the weight of setbacks and the nagging doubts that can creep in, and I want you to know that recovery and healing is not only possible but achievable. Together, we will work to create a plan that is as unique as you are. I believe in tailoring our sessions to meet your specific needs and challenges, using evidence-based techniques that I've found effective in both my personal and professional life.  But it's not just about addressing symptoms; it's about digging deeper. We'll explore the underlying factors that contribute to your struggles, such as unresolved traumas or emotional issues that may be impacting your journey. I'm passionate about helping you develop healthier coping strategies and self-care practices because I know how vital they are for lasting change.

   I genuinely believe that my personal experiences enhance my ability to help others who find themselves in similar situations and no longer have to face this alone; I'm here to walk alongside you, blending my professional expertise with my heartfelt understanding. Let's embark on this journey together, towards healing and a brighter future.